This outage is not caused by our apps directly and it is widespread in the Marketplace app ecosystem as other vendors are reporting it.
It affects Jira and Confluence apps that require ADMIN privileges. Our apps require such privileges to create custom fields when installing the app. These custom fields are needed for the app to properly function.
This incident primarily affects users that have installed our apps post 8:00AM UTC today on the 6th of September.
We are communicating with the Atlassian Ecosystem Support team and other affected Vendors and we will update the status here as soon as we have news from Atlassian team in charge of this.
Posted Sep 06, 2021 - 14:22 UTC
This incident affected: Jexo Cloud Apps (Swanly - Project Portfolio Roadmaps for Jira, Foxly - Backlog Priority Scoring for Jira, Octo - Component Management for Jira).